Just like your computer, your phone's software needs to be updated periodically to make sure you have all the latest fixes and enhancements to keep it running at optimal performance. Palm will send your Palm® Pre™ automated notification that allows you to accept the software installation or delay until later. Follow the steps below to check your current version and perform any needed updates.
Version history
Current Version: WebOS – 1.4.0
Build 254
Sprint Config — 2.3
Version | Date released | Description of enhancements/fixes |
WebOS – 1.4.0
Build 254
Sprint Config – 2.3 | 2/27/2010 | This update fixes:
- Time zone and network time sync bug
- BlueTooth car-kit transition to device
- Missing EV icon bug
- Random browser formatting bugs
- Incorrect digital roaming display
- Missing contacts on device swap This update includes enhancements to:
- Phonebook transfers
- Capturing, sharing and editing videos
- Phone and calendar performance
- Email and messaging
- Adobe Flash 10
- Notifications |
WebOS – 1.3.5.1
Build 219
Sprint Config – 2.2 | 1/4/2010 | This update addresses the following:
- An issue with missing or blank EAS (Exchange Outlook) calendar events since the start of 2010. |
WebOS – 1.3.5
Build 194
Sprint Config – 2.0 | 12/28/2009 | This update includes enhancements to the following:
- Improvement in battery life optimization when in marginal coverage areas
- QCELP capability fix to allow play and audio of video sent via MMS
- Launch Google Maps or Sprint Nav when tapping an address from contacts
- Minimized package of MR size through binary difference. Customers can now download over 2G connections if necessary
|
WebOS – 1.3.1
Build 194
Sprint Config – 2.0 | 11/16/2009 | This update includes enhancements to the following:
- Alerts – You are now able to customize alerts in messaging (assign ringtones to alerts)
- SMS – The ability to forward SMS & MMS messages has been added.
- Google – You are now able to select contacts to add and link to separately rather than having to link/sync to all Google contacts.
- Wireless Network – You can now select a wireless network from you phone.
- WebOS Doctor – Will not erase the USB drive data.
- Media Sync – You can now use a key combination (OPT + U + Sym) buttons to access media sync if the screen is inaccessible.
- Yahoo! Synergy integration – Calendar and Contacts has been added to the Yahoo! Synergy integration.
- Date & Time – You can now set the date and time manually. Data Transfer Assistant 1.3 update has been added. Note: This update will take approximately 30 minutes if using WIFI and up to a full hour if not using WIFI and opting for EVDO |
WebOS – 1.2.1 Sprint Config – 1.8 | 10/2/2009 | Adds the following updates and enhancements:
- Enhanced copy feature added to browser and email (shift key + tap and drag to select text).
- Improved global search to catch synonyms. For example, "Movies" brings up YouTube and Videos.
- Send/Receive vCards via the contacts application (tap left menu drop down)
- LinkedIn enhancements
- Filter search in email
- Bluetooth for expanded car-kit support
- Improved auto-linking of contacts
- Save inline images in email
- Resume support for podcasts and long songs
- Download files in browser
- Backup/Restore of web browser bookmarks
- Support Amazon MP3 over WAN (not just WiFi)
- Photo Albums sync via Media Sync Addresses the following issues:
- Capability has been added to dial phone numbers from a calendar notes field.
- User interface now displays "updating PRL" correctly when you tap on Update PRL in Phone Preferences.
- Device will no longer reboot while attempting to download music when there was not available user memory.
- Real-time updates on Yahoo Finance now work properly.
- Sprint Navigation is now able to use free form addresses for navigation, including addresses from personal email accounts.
- PDF files can now be opened from a browser link.
- If the device receives a notification alert (for example an SMS), a clock alarm would not play unless the notification alert was dismissed.
- If a calendar event is snoozed then moved to a future time, the event notification will now appear at the proper time.
- When editing or creating a calendar event and toggling to another application before saving the event, the event will no longer be duplicated.
- On Google calendar, all day events that are changed to timed events on a computer are now properly updated.
- If a cancellation is received for an event and the user selects "Remove from Calendar", the event is now removed from the device and desktop.
- If large attachments are sent in an e-mail, the e-mail is no longer sent twice.
- When setting email sync time to manual the device will no longer automatically sync the email accounts.
- Certain properties of tasks that can be set via the computer (but not displayed on the device) will no longer be deleted on the server.
- When two contacts were linked (one with a last name and one without) you will now be able to find them in SMS and email.
- Syncing issue with personal accounts has been resolved. |
WebOS – 1.1.0
Sprint Config – 1.7 | 7/23/2009 | - Changes made to "friends" from Facebook when accessed via computer will now sync to the phone during the normal 24-hour sync interval.
- Remote wipe of the phone is now supported.
- iTunes sync supported.
- Enhances the user experience when receiving multiple pictures at once via MMS.
- Adds an instructional message when attempting to download JAD/GCD file types as these types of files are not supported by an application on the phone.
– Users can now enter an IP address instead of a server URL when needing to configure an Exchange ActiveSync account.
- Ampersand/symbols can now be used in web application input fields.
- SMS — Multi send to — you will now be able to see all "TO" contact properties
- Emoticons are now supported in IM and SMS applications.
- Corrects the SMS Timestamp 24 hour time capability
- The on-screen enter key is now functioning correctly when text is entered in the search field within YouTube.
- The number of unread email messages will now be updated after an email is read.
- Adds NFL Mobile Live as an application. |
WebOS – 1.0.4
Sprint Config – 1.6 | 6/29/2009 | Addresses the issue where unauthorized applications could be installed without having physical access to the device. |
WebOS – 1.0.3
Sprint Config – 1.5 | 6/19/2009 | Addresses the following: Google Calendar & Contact synch improvements, fixed scheduled weekday alarm events from sounding on the weekends, non-SSL exchange activesync is now supported, enhances email power performance in areas where wireless coverage is sporadic or unavailable, corrected appropriate popup dialog errors when installing applications if there is no more allowable memory space. |
WebOS – 1.0.2
Sprint Config – 1.4 | 6/6/2009 | Initial Release |
Check the version on your phone
To find the software version on your Pre:
- Open Device Info from the launcher menu
- Scroll down to Version & Configuration
- Version and Sprint Configuration will be displayed on the screen
- Tap Version to see the Build information
Update your software
NOTE: You will be automatically notified of updates when they are available; however, if you would like to manually check for updates use the "manual" method below.
To update your Pre over the air:
- Open App Launcher
- Tap Updates and the phone will automatically check for updates
- If an update is available, tap Download. You can dismiss the app after starting, and the update will download in the background.
- After the update is downloaded and validated, you will be prompted to install it. Installation time will vary, and you will not be able to use your device during this time. As the screen warns, it is important that you do not pull the battery out while the device is updating.
- After the installation is complete, the device will restart. You should see a confirmation that the update was successful.
NOTE: You will receive a notification when an update is ready to be installed. Upon the initial notification, you will be given the choice to Install Now or Defer.
- If you choose to install the update, you will receive a notification warning that you will not be able to use your device while the update is taking place.
- If you chose to defer, the next time you charge your device, you will receive a prompt to Install the update now or Defer. If you do not make a choice, the installation will take place in 10 minutes. You will receive a notification warning that you will not be able to use your device while the update is taking place. You can also defer indefinitely and choose not to receive the update.
Need more info?
For more information about Palm webOS system updates, visit Solutions at Palm Support.
You can also Find helpful information about your Pre at Palm Support.
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