You may experience the following issue with your Palm® Centro™.

When using the Sprint Music Manager to transfer music on your Palm Centro, you may receive the error message Cancel a transfer. Restart the rest of the transfer and the application may lock-up.

This is a known issue and we are working to remedy it through a future handset software update.

If you experience this issue, as a work around, you can manually terminate the music application by performing a soft reset of the smartphone.

To perform a soft reset:

1. Turn off the phone
2. Remove the battery from the smartphone
3. Reinstall the battery
4. Turn on the phone

Note: At any time, you can check that you have the latest software version for your phone. For instructions on how to check your software version and update your phone software, refer to Check for Updates.