Support - Article

Fix an issue when long videos sent from your Samsung Instinct to a person on another wireless carrier are not received

Last updated: Sep 26, 2009

You may experience the following issue with your Samsung Instinct®.

If you send a 2 minute or longer video from your Instinct to a person on another wireless carrier, they may not receive the message.

This is a known network-related issue, and we are working to remedy it. Until then, to minimize this issue, send videos that are less than 2 minutes in duration to those on another wireless carier.

Note: At any time, you can check that you have the latest software version for your phone. For instructions on how to check your software version and update your phone software, refer to Check for Updates.

Discuss this topic on community
Email this topic

Enter your email address : Enter recipient's email address : Comments :
Tag this topic

Enter keywords to tag this article :
Print this topic