You may experience the following issue with your BlackBerry® Curve" 8350i smartphone.

When your BlackBerry Curve 8350i smartphone Direct Connect Call Alert is set to Vibrate or None and you start a Direct Connect conversation, the incoming audio will play through the speakerphone speaker rather than the earpiece.

This is a known issue and we are working to remedy it through a future handset software update.

To work around this issue and set the speakerphone to Off:

1. Press the Green Phone key.
2. Press the BlackBerry Menu key.
3. Select Options.
4. Select Direct Connect.
5. Select Speakerphone set to Off.
6. Press the Back key.
7. Select Save.

Note: At any time, you can check that you have the latest software version for your phone. For instructions on how to check your software version and update your phone software, refer to Check for Updates.